SENIOR PRODUCT MANAGER - #2131465

INTRODUCING CHAPTR

Ask a room of people to define the future of work, and you’ll likely get a dozen different answers. For some, it’s about focusing on more creative goals and automating daily tasks. To others, it creates a fear of being replaced in the near future. To us, the future of work means working alongside AI. Being in control of the best technology instead of being controlled by it.

CHAPTR is a part of the Holtzbrinck Publishing Group alongside businesses like Springer Nature and Macmillan. A dynamic startup fueled by our passion for technology and redefining the future of work. We build cutting-edge products and relentlessly push the boundaries of what is possible.

We're actively building a diverse team because diversity fuels fun and innovation. If you feel you may not meet all job requirements, apply anyway; we understand impostor syndrome, but won't let it hinder hiring the best. We're a remote, #familyfirst company, offering flexibility while staying committed to our mission. If you're excited about innovation, eager to propel our projects, and passionate about AI, join CHAPTR on this thrilling journey.

THE ROLE

We're seeking a full-time Senior Product Manager with a deep appreciation and fascination for AI's transformative potential. Someone ready to stand on the front lines of innovation, breathing life into products that empower large organizations with generative AI: reshaping traditional workflows, unearthing new possibilities across the entire value chain and increasing efficiency. In this central role, you'll be the heart and soul of discovering user needs and transforming them into innovative AI solutions. From customer journey mapping, through solution ideation to rigorous testing and user feedback-powered iterations.

As a key player in our team, you'll be collaborating closely with UX/UI designers, AI Engineers, Full-Stack Developers, Project Managers and Business Specialists, all committed to our business goals. Reporting directly to our Director of Product, you will articulate our product narrative convincingly, both internally and to external stakeholders.

In essence, you are the heart and brains of our products. This is an invitation to those who are ready to navigate the thrilling landscape of AI and shape its application and experience.

What You Will Be Doing

• Take ownership of the product and report directly to the Director of Product.
• Deeply understand customer needs, identify product gaps, and generate new ideas.
• Lead Product Discovery and Solution Exploration, adhering to Design Thinking principles.
• Study and enhance user journeys, identify and address customer challenges, and create a streamlined and seamless user experience.
• Plan the roadmap, build and maintain the backlog, and track progress.
• Facilitate the SCRUM process ceremonies.
• Collaborate closely with UX/UI designers on prototyping for optimal user experiences.
• Gather user feedback from prototypes, interviews, analytics, and surveys to validate hypotheses.
• Coordinate and work closely with engineering teams to deliver high-quality solutions through rapid iterations.
• Foster internal and external support for the product vision and act as a product advocate, creating awareness and enthusiasm within and outside CHAPTR.
• Utilize AI technology as part of your workflows.
  
  

What We Are Looking For

• Unwavering commitment to customers, shaping how you think, act, and innovate.
• A minimum of 5 years of proven experience in successfully developing and launching digital products from scratch and managing them throughout their life cycles.
• Ability to track progress via KPIs and measure improvements.
• Ability to guide users through all the phases of the Design Thinking process.
• Solid hands-on experience in requirements engineering.
• Exceptional problem-solving skills marked by a proactive approach.
• Excellent facilitation skills and a penchant for working with diverse, cross-functional teams.
• Strong interest in close collaboration with engineering teams and keeping pace with the latest AI developments.
• Advanced interpersonal, verbal, and written communication skills (in English) that enable seamless interaction, understanding, and translation between diverse stakeholders.
• Comfort with ambiguity, coupled with the ability to create clarity and drive actionable strategies.
  
  

What Might Come In Handy

• Retaining your natural curiosity, always asking “Why?”
• A strong fascination for the world of AI.
• A genuine passion for media.
• Hands-on experience in software development.
  
  

Benefits

• Be part of an innovative tech start-up with a competitive salary.
• Work at the forefront of innovative AI technology with a motivated team.
• Explore vast career development opportunities, backed by a dedicated learning budget.
• Work directly with our founders and report directly to our Director of Product.
• Enjoy a supportive team culture that values diversity, inclusion, and fun.
• Experience the flexibility of 100% remote work within Germany and optimal work-life balance (#familyfirst).