Junior Strategy Operations Manager - #2142307

About the Role

As a Junior Strategy Operations Manager at Blacklane, you’ll play a pivotal role in driving operational clarity and strategic alignment across the organization, ensuring leadership decisions are informed and execution stays on track.

By collaborating across teams, leveraging analytical thinking, business acumen, and contributing to key initiatives such as OKRs, QBRs, and cross-functional strategic projects, you’ll help shape the company’s strategic direction and support high-impact execution at the heart of the business.

Your Impact and Responsibilities

At Blacklane, we measure success by the meaningful change that each team member creates.
In this role, you’ll:

• Support the coordination of the OKR process by gathering inputs and tracking progress to ensure timely alignment across teams.
• Follow QBR structures and in collaboration with the Chief of Staff and team leads, assist in preparing QBR materials and consolidating updates to support effective leadership discussions.
• Use established tools and formats, maintain documentation and updates related to strategic priorities to ensure visibility and easy access for stakeholders.
• Support the organization and logistics of strategic meetings and workshops, ensuring agendas, notes, and follow-ups are captured accurately and shared on time.
• With input from the Chief of Staff and in line with internal reporting practices, help collect and structure business data and team updates for internal use and leadership review.
• Assist in coordinating cross-functional initiatives by tracking milestones, following up with stakeholders, and ensuring tasks progress according to plan.
• Provide ad hoc support on high-priority tasks and internal projects as delegated by the Chief of Staff or c-level, contributing to smooth execution of strategic initiatives.

The Blacklane Hiring Process

1. Application Review: Your CV and documents are being reviewed by our respective Talent Acquisition + Hiring Manager.
2. Talent Acquisition Interview: A quick introductory chat to ensure the role excites you and matches your interests and skills.
3. Second Round: Case Study Interview: A deeper dive into your experience and the specific aspects of the role, emphasizing alignment with Blacklane’s goals and vision.
4. Third Round: Chief of Staff Interview
5. Offer Call: Celebrating YOU in joining the Blacklane crew.

About you

• Bachelor’s degree in Business, Economics, STEM, or a related field.
• Previous work experience (e.g., internships, part-time roles, full-time positions) in fast-paced environments such as startups, consulting, venture capital, or business operations is a strong plus, but not a strict requirement.
• Strong analytical and problem-solving abilities; comfortable working with data and making evidence-based decisions.
• Solid understanding of business fundamentals (e.g., market research, financial concepts, growth strategies).
• Proficiency with productivity and collaboration tools (e.g., Google Workspace, Slack).
• Familiarity with project management or workflow tools (e.g., JIRA, Trello) is a plus.
• Bonus: exposure to financial modeling, CRM systems, or startup/innovation tools.
• High level of initiative and ownership; proactive and entrepreneurial mindset.
• Excellent written and verbal communication skills.
• Strong organizational skills and attention to detail; ability to manage multiple tasks with shifting priorities.
• Comfortable with ambiguity and rapid change; adaptable and resilient.
• Team-oriented with strong interpersonal skills; capable of working across functions and with leadership.
• Discreet, trustworthy, and professional in handling sensitive information.

Our mission is simple but powerful: to become the world’s leading premium, global chauffeur service. Operating in 50+ countries, we reimagine chauffeur-driven rides by prioritizing reliability, innovation, and first-class service at every step. Blacklane is also at the forefront of sustainable mobility efforts, continuously working to reduce our operational impact on the planet.

Our Company Culture
Blacklane has grown from a two-person startup in Berlin to a global team of over 300 people representing 54+ nationalities. Powered by our commitment to care, inclusion, innovation, and collaboration, we support employees through initiatives like Employee Resource Groups (ERGs), mentorship programs, and more.

Here are just a few examples of the ERGs fostering connection:

• LGBTQIA+ Network – Advocating for inclusivity and championing allyship.
• Bookclub – Encouraging cultural exchange, fostering discussion, critical thinking, and team engagement through shared reading and analysis.
• Blacklane Cares Leave – Spend up to eight paid hours annually volunteering for causes meaningful to you.

We welcome—and actively support—employees to create or join the communities that are important to them.

Why join us in a Blacklane on the fast lane?

• Fair Pay & Shared Success → We provide good salaries and automatically enroll all employees in our Virtual Stock Options Plan (VSOP). Your shares vest over four years, with full transparency on their value growth through Ledgy.
• Blacklane Mystery Rides → As a valued contributor to our success and growth, we are pleased to offer you one complimentary ride per quarter to experience and evaluate our chauffeur services firsthand.
• Learning & Development at Blacklane → We value the person beyond the CV, which is why we are committed to your continuous growth—not just for the company’s success, but for your own professional development. We believe that when our employees stay ahead, so does Blacklane. That’s why you have free access to thousands of online courses on LinkedIn Learning, tailored to your career aspirations, along with a unique learning experience designed for those stepping into leadership roles.
• The way to your heart goes through your stomach? → If so, we’ve got something special for you, in Berlin: our weekly homecooked, quality office lunches. Not only do they fuel your mind and body, but they also provide the perfect opportunity to connect with colleagues from all departments, fostering stronger bonds beyond your own division.
• Your Health, No Compromise → with Nilo Health&WHOOPWe prioritize both your mental and physical well-being because a healthy team creates a thriving culture. That’s why we offer access to the Nilo Health platform for mental wellness and the WHOOP bracelet, after one year to support your fitness—available for you to use as you choose.
• Social responsibility → We Care: Learn more about Miracle flights and the meaningful impact behind our commitment to making a difference.
• Share your ideas with Blacklane’s C-Level - Our approachable C-Level team values your insights. Once a month, they host a consultation day where you’re invited to share your ideas, feedback, and constructive criticism—because your voice shapes our future.

We place great value on equal opportunities. Therefore, we welcome everyone to apply!