Officer Order Management (m/f/d) - Hybrid Option GER - #2161028

WELCOME TO BASF

Welcome to BASF Chemical Catalysts and Adsorbents. Today’s chemical industry provides the building blocks for a wide range of materials. As the global leader in catalysis, BASF provides a strong foundation of product and process innovations across the chemical value chain. The result is a broad catalyst portfolio backed by dedicated customer and technical service. At BASF, we create chemistry for a sustainable future.


What You Can Expect

Within our Customer Service Order Management & Pricing team, which is part of the Global Supply Chain Team, we provide an essential service to our highly demanding customers. You´re operating with an international market and global customers on a daily basis. Join our team as soon as possible and ensure together with us high-quality Order Management!

• Your role involves ensuring the execution and processing of orders across various regions, as well as coordinating efforts for orders originating from US and EU sites.
• You are responsible for maintaining clear communication regarding order status with both our Customer Service and Sales teams.
• Additionally, you act as a liaison between business units, the sales team, the production team and the logistics team to streamline operations.
• One of your key responsibilities includes supporting the setup and maintenance of global processes for executing cross-regional orders.
• You use KPIs to assess the consistency, effectiveness and efficiency of our processes on an ongoing basis.
• Furthermore, you foster transparency within the business community by providing up-to-date order status reports.
  
  
  

What You Offer

• bachelor’s degree in economics, supply chain management, finance or comparable qualification
• initial experience in logistic processes, customer service and / or business supply chain in both domestic and international markets
• knowledge of Export documentation, Incoterm requirements and Letter of Credits
• Ability to communicate fluently in English and ideally one other foreign language *German is recommended
• ability to analyze data for process improvements and independently solving problems
• excellent organizational skills and attention to details
  
  
  

What We Offer

• Gross annual salary (full-time): 35.000 - 39.000 €, depending on qualification and work experience. In addition, you can expect a bonus dependent on the company's success as well as individual performance.
• 30 days of paid vacation, special leave and sabbatical options.
• Flexible working hours so that you can organize your working and private life according to your needs.
• Location-independent working models with defined days of presence in Berlin and residence in Germany.
• Work mobile from other EU countries for up to six weeks.
  
  
  

How To Reach Us

• Maximilian Mette (Talent Acquisition), [email protected], Tel.:+49 30 2005 56084 will be happy to answer your questions for this position.
• You can also reach our recruiting team here
• First information about our application process can be found here
  
  
  

About Us

As an international service hub, the BASF Services Europe GmbH bundles a wide range of services for the BASF Group throughout Europe. In the heart of Berlin, we combine expertise in the areas of finance, HR, supply chain, procurement, product safety and IT. We focus on digital and customer-focused solutions, to create services for future. Learn more about us and our career opportunities at basf.com/servicehub-berlin.

Diversity is our greatest strength!

Become a part of our winning formula for success and develop the future with us - in a global team that embraces inclusion and equal opportunities irrespective of gender, age, origin, sexual orientation, disability or belief.