Intern/Working Student User Experience and Data Analysis (d/f/m) - #2186010

What is working at Bettermile like?

• We have a very supportive and appreciative working environment with a lot of autonomy, a flat hierarchy, and professional growth possibilities.
• We mean diversity and we put it in numbers: 29 languages, 32 nationalities, 42% female (vs. ø26% in tech industry), and yes, we do have Schlager-Fans among us.
• You can quickly take on responsibility without feeling left alone. Your team is always at your side.
• We mean it when we say “cutting edge” and have a high level of creative freedom in our everyday work.
• We work in a hybrid mode with weekly team days for better collaboration and nurturing interpersonal connections. When on-site, we work in a modern, kid & pet-friendly Better Space in the heart of Berlin-Kreuzberg.
• Remote work from anywhere for up to 12 weeks in total in a year.
• Enjoy 27 vacation days (with a 5-day week model)
• Regular team breakfasts, fitness & wellness classes, company runs, and other events. Fruits, snacks, drinks, and coffee with a variety of milk are a given - but yes, we have them.
• Outstanding flexibility we are proud of – and of course, the best colleagues in the world!
  
  

You will be taking care of:

• Together with your team, you understand and address the needs and concerns of our users.
• Gather data-driven insights and feedback from our users through surveys, interviews, and behavioral analysis, and help us continuously improve our app.
• Analyze and create reports, summaries, and evaluations (e.g. on user behavior and performance).
• Quickly take on responsibility for your own projects – with the full support of your team, of course.
• Present results and updates using tools like PowerPoint or Miro to keep your team and other stakeholders informed.
• Act as a bridge between our users and the developers to ensure feedback is translated directly into tangible improvements.
  
  

You check these boxes:

• You have strong analytical skills, are reliable, and show initiative.
• You're a true team player, communicate clearly and in a structured way, and are highly organized with a quick grasp of new topics.
• You have excellent Excel skills and speak fluent English (at least B2), German is a plus!
• You’re interested in digital innovation, tech topics, and process optimization.
• You are enrolled in a relevant degree program (e.g. Business Administration, Business Informatics, Information Management, or Logistics) and are motivated to learn new things – for us, motivation matters more than the "perfect" degree!
  
  

It is awesome if you also have:

• Experience with support tools
• Knowledge of additional languages (e.g. Polish, Romanian, Bulgarian)
  
  

Take your chance

Be a part of shaping a fast-growing industry and make an impact from day one. You’ll have the chance to take on responsibility early, with guidance and support from experienced mentors. We foster a learning culture, collaboration on equal footing, and quick decision-making that moves things forward.

Currently, we’re proceeding only with candidates authorized to work in Germany or who already hold a Job Seeker Visa.

About Us

At Bettermile, we believe delivery shouldn’t be business as usual. We’re transforming last-mile logistics to drive efficiency and create a better delivery experience for everyone.

Our geo-based, AI-powered SaaS product handles complex address processing, dynamic routing, and navigation. It is built to manage many stops and multiple constraints.

We’re setting a new standard for the last mile and pushing the industry forward, powered by a skilled, international team of tech enthusiasts, logistics experts, and a product suite designed to keep evolving.