Operations Specialist - #2666430

About Bolt

Bolt is shaping a future where cities are built for people, not cars. What started as an ambitious project of a 19-year-old in 2013 has grown into a global mobility platform used by more than 200 million customers and 4.5 million driver and courier partners across 50 countries.

From ride-hailing and food delivery to scooters, e-bikes, and car-sharing, Bolt helps people move through cities every day. Small, autonomous teams drive this work, combining the speed and ownership of a startup with the scale of a global technology company backed by more than €1bn in funding.

And we're just getting started.

Why join Bolt?

• Build the future of mobility and help transform how people live and move in cities.
• Tackle challenges at scale that span technology, operations, regulation, and growth.
• Take real ownership early. Small, lean teams mean your decisions matter from day one, and you'll learn fast alongside some of the best people in the industry.
• Join one of Europe's leading technology companies, backed by world-class investors including Sequoia.
  
  

About The Role

We’re looking for an analytical and solutions-driven Operations Specialist to help us grow our Bolt Drive operations in Germany, with a focus on streamlining and automating processes to make operations more efficient.

As an Operations Specialist, you will be responsible for maintaining the highest level of quality of the Bolt Drive car fleet, impacting the strategy of our car fleet and managing the local operations in Germany. You will be working closely with the local team and HQ teams, where your work will drive business growth and revenue through achieving operational milestones and key metrics.

You’ll focus on improving processes, including automating workflows wherever possible to boost efficiency and reduce operational costs. To thrive in this role, you should be smart, hardworking, and results-driven, with a focus on getting things done in a simple and effective way. Most importantly, you are aligned with Bolt’s values and consistently put them into practice.

Main Tasks And Responsibilities

• Operations Improvement: Review existing processes and create new workflows to make operations more efficient managing the repair, maintenance and totalled vehicle sales processes.
• Data Analysis: Provide insights and analysis to support cross-functional initiatives. Automate and standardize processes wherever possible to reduce costs and increase efficiency.
• Partner Management: Collaborate with country-wide partners and key local partners. Including vendors and vehicle repair shops.
• Fleet Rotation: Support the process of in-fleeting and de-fleeting our cars.
• Operational Results: Track and deliver key performance metrics, achieving country targets through operational excellence. Report progress and KPIs proactively and clearly.
  
  

About You

• 2+ years experience in fleet management, preferably in: car rental or car sharing industry, operations or consulting.
• You’re proactive, results-driven, and thrive in fast-moving environments.
• You turn data into action, automate processes, and find ways to make operations more efficient.
• You are highly analytical and confident with data; strong Excel/Google Sheets skills are a must.
• Excellent communication skills in English and German are a must.
  
  

Why you’ll love it here

• Accelerate your professional growth with unique career opportunities.
• Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.
• Take care of your physical and mental health with our wellness perks.
• Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.
• Connect with colleagues at annual company events and smaller team gatherings.
• Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.
  
  

Some perks may differ depending on your location and role.

At Bolt, using AI daily is a baseline expectation for everyone. If there’s a faster, smarter way to do your work, we expect you to find it. You’re still responsible for the output, so the standard stays high when using AI tools.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

Everyone is welcome

Bolt is an equal opportunity employer. We are committed to building a diverse and inclusive workplace where all qualified applicants are considered for employment without regard to race, colour, nationality, religion, gender or gender identity, sexual orientation, age, or disability.

We welcome applications from all backgrounds and are happy to make reasonable accommodations throughout our hiring process. If you require any adjustments, please let us know.