Change and Project Manager – Change Management - based in Luxembourg - #2670828

This position is based at our Luxembourg headquarters and requires regular office presence. The EIB offers you the opportunity to live and work in a truly international and multi-cultural environment. We also offer relocation support.

The EIB, the European Union's bank, seeking to recruit for its Group Information Systems Directorate (GIS), Digital Transformation & Innovation Department (DTI) Business, Relationship Division (BR), Change Management Programme Unit (CMP), at its headquarters in Luxembourg, a Change and Project Manager – Change Management*.

This is a full-time position at grade 5 for which the EIB offers a permanent contract.

• internal benchmark Officer Project Management
  
  

Panel interviews are foreseen as from October 2026.

Purpose

You will contribute to the planning, coordination and implementation of change management activities supporting digital transformation initiatives across the EIB Group.

You will support the practical application of the EIB Groupwide Change Management Framework and support the rollout of the federated Change Management model, ensuring consistent adoption, stakeholder engagement and organisational readiness across programmes.

Close collaboration with business users will be essential to ensure effective upskilling and the smooth end -user adoption of new applications and solutions developed and deployed by the Group Information Systems (GIS) Directorate, ensuring they are embraced efficiently.

Operating Network

You will report to the Head of the Change Management Programme Unit the within the Business Relationship Division.

Accountabilities

• Coordinate change management for assigned digital transformation initiatives., in line with the EIBG Change Management Framework and agreed project governance
• Contribute to the implementation and continuous improvement of the EIB Group Change Management Framework
• Support the practical deployment of the federated Change Management operating model across Directorates and programmes in close collaboration with business representatives, local change agents and GIS delivery teams
• Enable and coach local change agents and build feedback loops from business directorates
• Conduct stakeholder analysis, change impact assessments and organisational readiness assessments and consolidate findings into practical recommendations and action plans
• Facilitate workshops and stakeholder engagement sessions to gather input, clarify change impacts and support alignment across impacted teams
• Identify change-related risks and propose mitigation actions, escalating issues where appropriate
• Collaborate with business stakeholders, GIS delivery teams and communication experts to maximise transformation outcomes
• Support benefits realisation activities by tracking adoption, user readiness and behavioural indicators in cooperation with project teams and business stakeholders
  
  

Qualifications

• University degree (minimum an equivalent to a Bachelor) preferably in Organisational Change, Business Administration, Communications, Psychology, Information Systems or a related field
• At least 5 years of experience in Change Management, Project Management, Organisational Transformation or Digital Transformation roles
• Proven experience managing complex initiatives involving multiple stakeholders
• Experience with change management methodologies, stakeholder engagement and adoption activities
• Experience supporting large-scale digital transformation programmes would be an advantage
• Excellent knowledge of English and/or French (***), with a good command of the other. (Knowledge of other EU languages would be an advantage)
  
  

Competencies

Find Out More About EIB Core Behavioural Skills Here

To find out more about our eligibility criteria click here

(***) Unless stated explicitly as a required qualification, a good command of French is not a pre-requisite for hire. As both English and French are however official working languages of the EIB, proficiency in both languages is a pre-requisite for your future career development. Any language clause in your contract must be fulfilled in order for you to be eligible for a promotion (either via the annual appraisal cycle or via an internal selection process). Proficiency is understood to mean the attainment of level 5 of the Inter Institutional language courses, corresponding to B1.2 of the Common European Framework of Reference for Languages (CEFRL). The Bank offers appropriate training support.

We hire and value talent with unique characteristics, creating a work environment where they can be themselves. We believe that Diversity, Equity and Inclusion makes us a performing and innovative organisation. We encourage all suitably qualified and eligible candidates to apply regardless of their gender identity/expression, age, racial, ethnic and cultural background, religion and beliefs, sexual orientation, disability or neurodiversity.

If you require reasonable accommodation during the recruitment process due to a disability, neurodivergence, or a chronic health condition, please contact the EIB Recruitment team [email protected] who will manage your request appropriately.

By applying for this position, you acknowledge the importance of maintaining the security and integrity of the Information of the EIB Group. In case of selection for the position you agree to comply with all measures (policies, controls, document classification and management) implemented by the EIB Group to prevent unauthorised disclosure of any information or any damage to the EIB Group reputation.

This is an open campaign to consecutively fill open positions. The campaign will remain open until position is filled. Applications will be reviewed in order of receipt.