Quality Assurance & Delivery Agent - #2680964

Your mission

We are looking for a Quality Assurance & Delivery Agent (full time)) to join our Berlin based team from November. The position includes, amongst other things:

• Checking metadata, audio quality, and artwork quality of music releases in the iMusician Admin platform knowing and meeting different platforms style guides standards
• Checking additional products such as release features or Content ID and performing the administrative tasks that come with them
• Taking charge of a specialization within the team (e.g. Urgent cases, Helpdesk duties, supporting Team Lead, Internal Knowledge Management, Features)
• Being responsible for individual performance goals and reporting + specialization
• Acquiring advanced competency in shop guidelines and internal processes
• Assisting both, Team Lead and wider iMusician teams, in identifying issues, providing solutions where possible and improving Quality Assurance & Delivery related processes.
• Supporting Team Lead in execution of Quality Assurance & Delivery improvement initiatives.
  
  

Your profile

• Based in Berlin with the ability to work on-site and hybrid as required.
• Experience in the music industry (digital distribution, label operations, or DSP standards)
• Technical and Analytical Mindset: Comfortable working with digital platforms and tools; able to analyze problems, identify root causes, and propose practical solutions efficiently.
• Strong attention to detail and ability to maintain high quality standards under time pressure
• Organized and proactive, with strong time-management and prioritization skills
• Excellent verbal and written communication skills, capable of collaborating with internal teams, artists, and labels, and providing clear feedback or instructions.
• Fluency in English is required; proficiency in additional languages is a strong advantage
• Eagerness to learn and continuously improve technical and product knowledge
  
  

About Us

Who are we?

Born in Switzerland, making waves worldwide!

iMusician was founded with a rebellious spirit and a vision to change the tune of the music industry, to open doors in the music industry, giving independent artists and labels the access they deserve. We’re a diverse, international team of DIY musicians, label owners, and industry professionals. Music isn’t just what we do - it’s in our DNA, like a never-ending melody. We understand the daily grind and hustle musicians face because we’re part of that same community. Our goal? To empower DIY musicians to take control of their careers and thrive.

What we do?

We distribute music from independent artists and labels to hundreds of music platforms like Spotify, Apple Music, Amazon, Deezer or Beatport. At iMusician, we believe music should be more than just a passion project. Musicians deserve to be paid. That’s why we’re fighting to ensure equal access to the marketplace, helping you manage, sell, protect, and monetize your music. The more you can sustain yourself, the more you can create - and the world needs your music.

Culture & Office

Berlin is our main hub, where most of our team is based and the energy of our work comes alive. We also have a second office in Zurich, but with remote work at the heart of our culture, many of our employees are spread across the globe, working from different countries. While we embrace remote work as the future, we also know that culture and connection grow when we come together. That's why you can choose to work from a centrally located Coworking office or from your fully equipped home office most of the time. We regularly gather for team events or team office days because collaboration fuels our creativity, just like in the best jam sessions.

More reasons to work with us

• Join a passionate, international team of music lovers and industry experts.
• Work on meaningful projects that empower music creators.
• Enjoy a high level of autonomy, with a coaching approach from management.
• Regular feedback and opportunities for career growth.
• Work-life balance: flexible hours, remote work, the option to work abroad for up to two months a year, and unpaid leave on top of your regular holidays.
• Regular Team events, lunches, and after-work beers in Berlin.
  
  

We are committed to providing equal opportunities for all and fostering an inclusive, diverse workplace. We celebrate diversity in all its forms and believe that different perspectives enrich our community. We encourage applications from individuals of all backgrounds, regardless of age, ethnicity, national origin, race, religion, gender, sexual orientation, gender identity or expression, marital status, disability, or any other characteristic protected by law. As long as we share the same core values and passion for iMusician’s mission, we welcome you to apply

If you want to learn more about how it is to work for iMusician, please check out our career page!