IT ANALYST - #2709813

We small business

We founded Holvi in 2011, in Helsinki. As self-employed people wading through oceans of paperwork, we noticed something funny going on – traditional banks were giving us the cold shoulder. Why not help ourselves? We asked. And so, with time and effort (and lots of coffee), we mastered small business finance – and Holvi was born.

Our vision is simple: Eliminate the distractions of financial admin and simplify work life, because running a business is hard enough. Small businesses shouldn’t have to worry about spreadsheets and lost receipts.

Since our inception as a pioneering fintech, we've experienced our fair share of challenges and growth. We explored different paths, and from those experiences, we've evolved. Today, we stand as a team-owned and profitable company, proud of our journey. Read more about our story here (in Finnish).

Right now, we’re looking for an IT Analyst to join our team in Berlin. If you want to help us make self-employment a little easier, Holvi is for you.

IT Analyst Role

As an IT Analyst, your main responsibility will be to help make sure Holvians have the equipment and technology they need to keep our operations running smoothly. As a member of the IT team, you would be primarily in an internal customer service role, helping other Holvians with their IT problems and projects. You would be the only IT representative in our Berlin branch, but would have constant access to support from the rest of the team in Helsinki.

A typical day could see you:

• Triaging and answering support requests from Holvians
• Overseeing the asset and access management processes end-to-end, including keeping our documentation accurate and audit-ready
• Setting Holvians up with the right equipment and access from day one, and handling things properly when they leave
• Supporting security compliance by patching and completing reviews of IT assets
• Maintaining and improving our internal knowledge bases
• Fixing connectivity issues and making small changes to our internal services
• Escalating problems to other team members or sections if needed
  
  

This is for you if you:

• You are just starting on your IT journey or studying in an IT-related field and want to advance as you grow
• Are an independent worker who can use initiative to find solutions to unfamiliar problems
• Are curious and love learning new skills
• Have excellent communication skills in English, both written and spoken
• Have professional German language skills
• Are proactive and enjoy working with people and helping others
• Are available to work in the office at least three days per week
  
  

It's a plus if you:

• Already have 1-2 years of experience
• Are willing to work in the office five days a week
• Have experience in using and managing macOS and/or Google Workspace
  
  

Think you're a good fit?

We’d love to hear from you if you’re interested in the position! Send us your application by 4. October, but don’t wait too long as we will fill this role as soon as we find the right person.

Please note that only applications submitted via our recruitment tool will be considered. Applications received through any other channel (including email) will be immediately deleted and will not be reviewed.

You can read more about our recruitment process on our Careers page.

You'll get:

• Salary within the range of €36.540 – €40.440 gross per year for full-time work
• Employee stock options – Opportunity for equity in Holvi
• Flexible working – Flexible working hours and possibilities for remote working
• Monthly benefit budget that can be used in multiple ways
• Possibility to use Holvi's Bike benefit
• Work nice balance – Weekly exercise hour, bi-weekly breakfasts, bi-annual team weeks and more
• Learning opportunities – Regular professional learning days to improve your skills and knowledge and dedicated time to explore areas of personal interest
  
  

Logistics

• This is a full-time, permanent position in our IT team
• You’ll be headquartered in our sleek office in Kreuzberg near Südstern
• We work with a hybrid model. This role requires working at the office at least three days a week.
  
  

Equal Opportunity Statement

At Holvi, we embrace diversity in all of its forms and foster an inclusive environment for all people to live their best work life. This is central to our mission of promoting a healthy balance in all things we do.

We're an equal opportunity employer. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status.

We founded Holvi in 2011, in Helsinki. As self-employed people wading through oceans of paperwork, we noticed something funny going on – traditional banks were giving us the cold shoulder. Why not help ourselves? We asked. And so, with time and effort (and lots of coffee), we mastered small business finance – and Holvi was born.